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In The AI Advantage, Thomas Davenport offers a guide
to using artificial intelligence in business. He describes what
technologies are available and how companies can use them for business
benefits and competitive advantage. He cuts through the hype of the AI
craze—remember when it seemed plausible that IBM’s Watson could cure
cancer?—to explain how businesses can put artificial intelligence to
work now, in the real world. His key recommendation: don’t go for the
“moonshot” (curing cancer, or synthesizing all investment knowledge);
look for the “low-hanging fruit” to make your company more efficient.
Davenport
explains that the business value AI offers is solid rather than sexy or
splashy. AI will improve products and processes and make decisions
better informed—important but largely invisible tasks. AI technologies
won’t replace human workers but augment their capabilities, with smart
machines to work alongside smart people. AI can automate structured and
repetitive work; provide extensive analysis of data through machine
learning (“analytics on steroids”), and engage with customers and
employees via chatbots and intelligent agents. Companies should
experiment with these technologies and develop their own expertise.
Davenport
describes the major AI technologies and explains how they are being
used, reports on the AI work done by large commercial enterprises like
Amazon and Google, and outlines strategies and steps to becoming a
cognitive corporation. This book provides an invaluable guide to the
real-world future of business AI.
Categories:Computers - Computer Science
Content Type:Books
Year:2018
Edition:1
Language:english
Pages:248
